ParentSquare is a unified communications platform. The division, your child’s school and teachers use ParentSquare to communicate with families. This includes emergency messages as well as everyday information closely related to the school’s educational mission. It provides a safe way for administrators, school principals, teachers, staff, and parents to:

• Send and receive school, classroom and athletics information
• Share pictures and files
• See calendar items
• Schedule parent-teacher conferences
• and much more… all in one centralized place!

All BCSD parents/guardians and staff members are automatically part of the ParentSquare platform.

You are not required to register your account and download the app, but we encourage you to do so.

You need to have a registered account to:

• Adjust your notification settings to control how often you receive messages

• Sign forms and permission slips

• Reply and send direct messages from your child's teachers in your preferred language

How to Register Your Account:

• Go to parentsquare.com and sign in using your email address that is associated with BCSD.  Then, follow the prompts. The process takes only a few seconds.

Activation Codes:

• Additionally, some schools or the district may send you a message with an activation link if you are an unregistered user. Simply click the link and follow the prompts.

Yes. All parents and/or guardians are automatically registered to receive notifications through ParentSquare when they enroll their student.

Individuals who do not activate their account in ParentSquare will still receive email and text notifications. They will have limited access to other ParentSquare features, like notification settings, form completion, and direct messaging. 

If you cannot sign into ParentSquare with your email or phone number, please contact the school registrar data specialist to make sure your contact information is correct in our student information system.

The invitation link is only valid for 24 hours. But you do not need to wait for a new invitation!

Visit https://www.parentsquare.com/signin to create your account with the email address or cell phone number on file with the school.

Please check your spam folder. The email verification message may have been routed there. For text messages, please text START to 66458 and then request a new verification code.

If you need to update your contact information, please contact your school data specialist.

Verify that each of your children has the same email address, mobile phone number, and address listed for you.

1. Check your spam folder to see if any ParentSquare messages ended up there, and mark them as “Not Spam.” 

2. Add donotreply@parentsquare.com to your email contacts so your server recognizes our messages. 

3. If you still are not receiving emails, please contact support@parentsquare.com so they can assist you.

To update your email address or phone number, parents/guardians should contact the school data specialist. You cannot update your contact information directly in ParentSquare.

You may have accidentally blocked text messages from ParentSquare from your phone.

• Text “START” to 66458 to re-enable your text messages.

• If the problem continues, contact your school administrator for assistance.

If you blocked texts because you received too many of them, you can instead adjust your notification settings. Select "off" or "digest."

No worries, the process is easy!

Families can log into the ParentSquare website or download the app using the email address or cell phone number that they provided to their child’s school. Once you are logged in, you can set notification preferences and make sure you are ready to communicate with BCSD in the new school year!

If you feel you are receiving too many messages from ParentSquare, we advise you to log into your account and visit “Notification Settings,” then select “Digest.” Then, make sure “School Alerts” is selected as “On.” 

By doing this, you will receive all notifications at about 6:00 PM, with the exception of “School Alerts,” which are also called “Smart Alerts” and are intended for important information. The most severe emergency alerts are called “Urgent Alerts,” which cannot be disabled; you will receive Urgent Alerts regardless of your settings as these are intended to be used sparingly.

You also have the option to select “Off” in Notification Settings, but to keep “School Alerts” selected “On.”

Notifications: Instant, Digest, or Off

You have three options for how often you receive notifications:

• Instant: Receive all messages instantly

• Digest: Receive all messages together in one daily communication around 6 PM.*

• Off: No notifications are sent.*

*Please note: Regardless of your notification settings, you will continue to receive Urgent Alerts, Attendance Notifications, and Auto Notices instantly.

• Register your account if you have not already done so. You simply need to go to parentsquare.com and log in with the email you provided to BCSD.

• Once logged in, you may need to click "Home" (or you may get there automatically)

• You will see the "Post" feed in the middle. At the top right, click "My School, Classes and Groups." Here, it will list your child's class schedule and teachers. It will also list any ParentSquare "Groups" you belong to, such as "Grade 1 Families."

Note: You’ll only be able to see your students’ courses once the term has begun.

ParentSquare has accounts for caregivers marked as guardians in PowerSchool. Please check with your student’s school to verify how the parent is listed in PowerSchool.

If the additional parent is not listed as a guardian, the parent can request to be added by contacting the child's school.

The school data specialist can make changes in PowerSchool. The changes will take effect within 24 hours.  

1. Go to parentsquare.com and on the login page click “Forgot Password.”

2. Put in your email or phone number and you will be sent a link to reset your password.

ParentSquare will automatically appear in the set language of a user's device, but you also have the option to change the language.

Change your language on a web browser:

1. From Home, click your name at the top-right and select Manage Account.

2. On the left, select Language Settings.

3. Click the drop-down menu and select your language and click Save.

Change your language from the phone app:

1. From Home, tap the Menu (triple bars) on the top-left.

2. Select Account.

3. Select Preferences.

4. Select Language.

5. Scroll through the list and tap on your language.

ParentSquare provides the ability to contact your child’s teacher privately by using the direct messaging tool. 

1. On the web, you can click “Messages” in the left sidebar and start a direct conversation by clicking “New Message”. On the ParentSquare App, you can tap on “+” sign to start a new message. 

2. You will see their child’s teacher and group owners in the quick-select recipients’ box at the top of the page. Or, you can type the first three letters of a name in the recipient box for other users to auto-populate. 

3. From here, you can send a direct message to your child’s teacher that only you and the teacher can see. You can also send messages to other staff members at the school, such as your child’s coaches and club leaders.

Sometimes, non-parents get messages from a school using ParentSquare.

• ParentSquare synchronizes with each school’s internal student information database. It contains contact details provided by families (on forms, during enrollment, etc.)

• Most likely, a parent or staff member made a typo, and there is incorrect contact data for a parent or student that matches a real phone number or email.

• Only the school or district is authorized to update contact details. This maintains security and protects student privacy.

• Contact the school to have your contact information removed.

If your password is showing as compromised, please create a brand-new password before attempting to sign in again.